Public Sector Enterprise ICT 2020


24 November 2020




Live Agenda

PSEICT 2020 – VIRTUALCONFEX – The Live Virtual Summit will feature a mix of keynotes, panel discussions and covering the most IAM deployment issues so join us live if you can!

Be sure to check back as we enhance the agenda to ensure you have the most up-to-date information. We look forward to your participation in PSEICT 2020 VIRTUALCONFEX.

Registered users can view the keynote, watch recorded sessions, and access other valuable content on-demand. Participants can also connect with peers and experts to ask questions, share insights, and get the most from the leaders in the industry

All sessions will be available on-demand after, so you won’t miss anything. Session times are subject to change.

24 hours pre event
Virtual Platform opens for browsing
  • Set up your networking profile
  • Set appointments
  • Familiarise yourself with event layout and select which sessions you wish to view

Live Stream On Demand

Virtual Summit Begins
  • Browse stands
  • Set appointments
  • Watch online demos in networking area
online session one
Conference Chair’s Opening Address

David Terrar, Director and Deputy Chair, Cloud Industry Forum

Digitalisation in the public sector: putting emerging technologies at the centre of your digital transformation journey

Since the advent of the GovTech Catalyst Fund, which is designed to help public sector leaders connect with tech firms in a problem-action-solution dynamic, many opportunities have arisen to share and resolve common governmental challenges.

In our opening address, we expertly map how the UK’s govtech market is now matching the popularity of fintech and what this means for central, local and devolved organisations.

Charting the future progress of the GovTech Catalyst Challenge: from implementation to progression

In this session, we explore the role that the GovTech Catalyst Challenge has played in creating a link between the identification of a workflow problem and the technology designed to address it.

We will also explore how best to manage the process by which investment is made in technology through the development of business cases in collaboration with solution providers.


Governing information channels: data governance in the age of disruption

New and emerging technologies are both data hungry and data generating. This presents the public sector with both a burden and an opportunity as greater insights require greater degrees of security and governance.

Whilst the private sector has traditionally been afforded the time and space to build disruption-proof governance frameworks to manage increasing data flows brought about by the adoption of disruptive technologies, the public sector has not been provided a similar degree of flexibility.

We address:

  • The data associated with exponential technologies
  • The need for cross-public sector standards-based data governance
  • Disruptive modes of citizen engagement
  • The identification of new processes, products and services
sessions break for networking
  • Browse stands
  • Set appointments
  • Watch online demos in networking area
online session two
Implementing emerging tech: moving from pilot to production

For many senior decision makers and influencers, the hype of emerging tech often fails to meet reality as projects fail to move beyond the piloting to the production stage.

Mapping each key stage, from concept to scale, we address how it is possible to progress beyond the testbed stage to ensure that Govtech solutions, whether they be RPA, AI, ML, are successfully integrated into your established architecture and supporting infrastructure.

Digital Identity for all – is it really possible?

Cheryl Stevens MBE, Head of Identity & Trust Services, Department for Work and Pensions

Digital Identity in the modern world can create a barrier to access for some of the most vulnerable in society. The question is, how do we create solutions that protect citizens and services whilst removing those barriers.

  • DWP serves 18m customers across the entire demographic spectrum
  • Context-driven, proportionate solutions are key
  • Hear how DWP are striking that balance and leading the way
Reducing the cost of the cloud: a case study

Tom March, Lead Technology Advisor, GDS

GDS recently undertook a project with a government department who needed to cut their overall cloud bill in half.

This presentation covers the techniques that worked best for them and how they tackled their biggest problem: getting developers to consider the cost of what they do. It will also cover some of the highlights of the new GDS cloud guidance and how gamification of the process can raise engagement with the development community.

sessions break for networking
  • Browse stands
  • Set appointments
  • Watch online demos in networking area
online session three
Deploying ethical hackers across government: testing your security parameters

Designing services which are at once user-centric and secure is a difficult task. Services with a high level of user-centricity integrated into the system typically rely upon a high degree of insights gained from user interaction. This often leads to your attack surface widening as many fail to enhance the privacy features required when greater accessibility and usability is provided.

In this session, we address the value of employing ethical hackers to test your network security and the various means by which hostile actors can circumvent your security features.

Citizen personalisation: Self-sovereign identity for government

When we add the complexity of modern governance with the binding of the physical and digital, the measures by which authorities seek to verify the identities, and the manage the access demands, of both business and end users requires a conceptual reframing.

It all starts with changing the ways in which we collect and process data when personalising services.

We address, how incorporating SSID, ZKP and user managed disclosure allows government to personalise services without putting citizens at risk.

Adopting big data analytics to inform public policy formulation

Big data analytics presents policy leaders and data scientists with both an opportunity and a challenge. The opportunity being the ability to move beyond perception, public polling and human led statistical analysis, to refined, machine-led production of data analysis. The challenge being how to implement, deliver and manage the process.

We address:

  • How big data analytics can contribute to policy processes
  • Accommodating different stages and different domains
  • Illustrating the potential and challenges linked to existing use cases
  • Identify the lessons learnt from real world examples
  • Investigate the potential for further initiatives
sessions break for networking
online session four
Seminar Sessions A-D

Delegates have the chance to attend one seminar session in this session CLICK HERE TO VIEW

The remainder of seminars will be available ‘on demand’ post event

sessions break for networking
online session five
seminars D-H

Delegates have the chance to attend one seminar session in this session CLICK HERE TO VIEW

The remainder of seminars will be available ‘on demand’ post event

sessions break for networking
online session six
Identifying inconsistencies in service delivery: deploying deep learning algorithms

Many believe that the era of massive data accumulation means that we now have the technology needed to ensure a truly panoptic understanding of service user profiles. Whilst big data analytics has advanced the means by which we establish an understanding of societal needs and demands, it is through the deployment of deep learning algorithms that we can best identify inconsistencies in service delivery designs.

We address:

  • Analysis of process specific data sets
  • Better assessment of data quality
  • Better maintain control of your data
  • Reconfigure your workflows when necessary
  • Embed AI into your system to support real time feedback into your processes
Continuous delivery: DevOps in government

In order to meet the demand for digitalisation of government services and solutions at speed and scale, many are turning to agile workflows which are baked in and scaled by DevOps practices. Whilst having the ability to create or improve a service without impacting on productivity and efficiency is of immense value, within a public sector setting it is important to remember the impact on privacy and security due to the cross-agency nature of public service delivery.

We highlight how you can:

  • Embrace a transparent, collaborative development process
  • Evolving to a DevSecOps posture
  • Protect sensitive information in a lengthy and rigid procurement structure
  • Reduce System Complexity
  • Deliver Better Services
The Internet of Things: connected government

Service based queries which have historically been answered by helpline staff are now being directed towards IoT devices which collect data at an ‘always on’ rate. From asking how to apply for a passport, how to apply for free childcare to more serious concerns regarding personal health, questions are asked and answered within a matter of seconds rather than the lengthy process of person to person exchanges.

As we move towards layered queries which require a more detailed and prolonged dialogue, departments are seeking to simplify people’s interactions with government by making information clear and accessible to everyone.

We explore the evolving digital-government landscape and highlight early examples of adoption as well as new and emerging piloting projects.

Cloud first: supporting the design and delivery of digital solutions

Using the example of the Home Office cloud adoption strategy which formed a key part of its digital transformation project, we highlight the role it played in providing a technological upgrade to the way in which immigration services are delivered and the cross-agency value this presents.

We address how the Immigration Technology Team:

  • Identified the lack of scalability and stability in its previous platform
  • Improved the delivery efficiency, test capabilities and service performance
  • Managed migration of a large infrastructure and vast amounts of data with continuous delivery
  • Secured a 35% reduction in weekly incident volume
  • Reduced on-demand deployment of big data infrastructure from two days to one hour
  • End-to-end environment build time reduced from four weeks to two days
Conference Chairs Closing remarks
Conference Closes

Virtual platform remains active for 1 month post event for browsing

Please note:
Whitehall Media reserve the right to change the programme without prior notice.