Public Sector Enterprise ICT

26 November 2019

Victoria Park Plaza




Jayne Glasgow

Chief Digital and Information Officer, Leicestershire County Council

Jayne joined Leicestershire County Council in 2018 on the wave of a career in global tech roles.  Her significant private sector experience has been a great fit for the successful council which is commercially-minded and enjoys a national reputation for delivering value for money, quality services.

In the last 18 months Jayne has launched an innovation programme, agile teams, and an in-house digital academy to create the skills, confidence and culture to match the council’s digital ambition.


With a growing national profile, Jayne regularly shares her learning with peers across the UK.  She is also recognised as a senior diversity leader and role model.

Back at the council, Jayne is driving experimentation and incubation, culture hacking, and digital leadership.  She has built a lean, flexible function which blends the best of digital, tech, data, security and customer engagement to really deliver for Leicestershire.

Rosalie Marshall

Head of API and Data Standards and Lead Technology Advisor, Cabinet Office - Government Digital Service

Rosalie Marshall is lead technology advisor at the Government Digital Service, working on API standards and interoperability across government.

Previously, Rosalie created the government’s technical writer community to help standardise documentation across product teams, aiding technology reuse and take-up.

Rosalie has spent the last 15 years working in the technology sector, focussed on public sector transformation. In her time at GDS, she has worked across GOV.UK, Government as a Platform and Service Design & Assurance.

Ollie Watson

Group Business Development Director, CACI Ltd

Ollie has had a 14 year career at technology consultancy CACI Ltd. As Group Business Development Director he is responsible for growing the business, managing sales teams and setting strategy. Previous roles at CACI included Head of Product Management, working closely on the strategy and development of CACI’s Cygnum business management software. Previous to joining CACI Ollie held senior consulting roles at TCO Software, and England Green.

Tom Pickering

Member of the House of Lords All-Party Parliamentary Group for Artificial Intelligence, UK Government Investments

Tom is a member of the House of Lords All-Party Parliamentary Group on Artificial intelligence, internationally renowned turnaround CEO, former Silicon Valley Exec, CEO of the Year 2018, MBA masterclass leader, Fellow IET, and award winner from 2002-2019.

As a pioneer, he will share case studies that illustrate the: real-world psychological barriers to embedding tech/AI; the strategic dislocations; unusual type of skills required to resolve these roadblocks; educational misnomers and the type of structure that will maximise business benefit from the technology.

Steve Masters

Group Chief Technology Officer, Jisc

Steve Masters is the Group Chief Technology Officer for Jisc and heads up innovation, software development and products and portfolio. He is also a member of BPP’s Academic council and a non-executive director of the London IP Exchange. Prior to joining Jisc 18 months ago Steve held the position of Chief Architect and CTO for BT Global Services, heading up innovation and working on some of BT’s largest global customer bids. Steve was also Sales Director for Cable & Wireless and ran the Microsoft practices for a management consultancy.

Steve has more than 30 years’ experience of networking, IT and the telecommunications industry spanning the early days of networking through the unified communications and collaboration revolution. More latterly Steve has worked in the areas of security, cloud and data analytics.

Dr. Ravinder Singh

Consulting Technical Architect and Head of Open Standards, Cabinet Office - Government Digital Service

Dr. Ravinder Singh is Consulting Technical Architect and Head of Open Standards with a successful background of 20+ years in B2B, Artificial Intelligence and Machine Learning (AI-ML), digital consulting, information security, audit, program/ project management with budgets up to $95m with broad ‘C-level’ experience in both public & private sectors including CMMI level 5 companies, World Bank, various Cross government departments of UK and India, Defence, Big-4 consulting, BFSI, software houses, R&D, telecom & Oil/utility sectors.

Ravinder has 2 Copyrights of Software, has published 12 research papers, been nominated for Shri Dewang Mehta National Award for Innovation in Information Technology, India; Listed in WHO’S WHO in the WORLD 2019, 2018, 2016, 2015, 2014 (32nd and 31st Edition) and WHO’S WHO in ASIA (1st and 2nd edition) published in 2006 and 2012, by Marquis Who’s Who, USA; Co-Author of “Model-Driven Business Process Engineering” by Amazon (2016), & Bentham Science (2014)., Accredited IPA Reviewer; Certified PMP, Prince-2, ITIL, Lead Auditor-ISO 27001. CMMI, ISO 9001; Editor of PG, UG and Certificate course material, Board of Studies, Curriculum Design, & Visiting Faculty to various universities and colleges.

Neil Simonsen

Regional Sales Manager, Cumulus Networks

Neil Simonsen is a 25 year IT industry veteran. His role at Cumulus is to bring the concept of disaggregated open networking to the UK market.

Phil Judge

Head of Platforms and Infrastructure, NHS Digital

Phil is an experienced Infrastructure Manager & Engineer, currently working for NHS Digital. Phil has strong extensive experience in: Azure, AWS, VMware on AWS and Veeam – as well as significant experience in Data Centre, IT operations, networking and management.

Robin Hollins

Senior Technical Specialist, NHS Digital

Robin is an experienced Infrastructure Consultant with a demonstrated history of working in the Public Sector and health care industry. Robin is skilled in VMware, Storage, Microsoft Servers and Microsoft Exchange. Robin holds a Bachelor of Science (B.Sc.) focused in Business Information Systems from University of Central Lancashire.

Geoff Ross

Senior Consultant, Cireson

As Senior Consultant in EMEA at Cireson, Geoff works with organisations all over Europe in a range of business sectors providing solutions to all kinds of IT Service Management, IT Configuration Management and IT Asset Management challenges. Before that, Geoff worked for a large UK Enterprise so brings a good understanding of how things can still work when the real world catches up.

Alex Butler

Chief Digital and Information Officer, University of Bath

Alex is the University of Bath’s first Chief Digital & Information Officer, leading their digital transformation. She has a long career in the public and private sector and previously, ahead of the GDS, was responsible for Directgov, the UK Government’s first citizen-facing website and for emerging digital policy at the Cabinet Office.

She was responsible for the Broadband scheme for BT Wholesale in 2004, coordinating over 3000 campaign volunteers to bring broadband to villages and towns across the UK.

Before that, she started out at Saatchi and Saatchi and has worked in both large multinational technology organisations, such as BT and Cable & Wireless and in several tech start-ups.

Helen Hosein

Customer Engineer, Google

Helen Hosein is a Customer Engineer for Chrome Browser, and has worked with several large customers to help them uphold best practice and compliance by making use of Chrome’s management capabilities. Helen is considered an expert on Chrome Browser security both within Google and externally.

Aruj Haider

Head of Organisational Development, Westminster City Council

Aruj is currently the Head of Organisational Development in Westminster City Council and the co-chair of the Heads of OD network across London councils.

She has held a variety of roles in the council in HR/Organisational Development and change management before her current appointment. She has also held the position of the account director of Transformation for Westco, the external consulting arm of the council. Previously she held various HR Generalist roles in the private sector.

As the Head of Organisational Development for the council, Aruj has led on the development of the council’s ambitious people strategy, The Westminster way and the portfolio of programmes that support including performance management, talent, learning, inclusion & diversity and leadership development.

Through the Westminster way, Aruj’s team has not only transformed themselves but are also enabling transformation of the organisation’s culture.

Stuart Love

Chief Executive, Westminster City Council

Stuart Love was appointed as chief executive of Westminster City Council in January 2018.  Stuart’s previous roles include executive director city management and communities at Westminster City Council, director of place at Southampton City Council and director of economy and environment for the Isle of Wight Council.

Prior to joining local government in 2003, Stuart worked in the private sector in the insurance and IT industries.

Agnes Blok

Innovation Manager, LiveTiles

Agnes Blok is an Innovation Manager at LiveTiles, with over 10 years of experience in introducing innovative solutions to Public Sector organisations in the UK. Designing and executing LiveTiles’ unique approach to public sector services and solutions, Agnes finds future proof ways to help organisations do more with less. Taking a dynamic approach to technology that thrives in the private sector, she ensures it can be deployed securely, affordably and effectively in the public sphere. She uses her experience to help clients understand and plan around their organisational challenges, ensuring LiveTiles teams deliver solutions that create real business advantage.

Darren Jaundrill

High-Risk Review Lead, Cabinet Office

Darren is an experienced project professional with an established reputation for robust quality delivery at pace. Formerly executive director of an award-winning social enterprise, Darren has worked in a variety of roles including as senior responsible owner (SRO) and programme director. He is a fellow of the RSA.

A founding board member of the National Centre for Project Delivery, Darren has extensive experience across infrastructure, digital, transport, financial services, asset management, energy, education, third sector, policing and international development. He is an accredited high-risk lead for the Cabinet Office, assuring the most complex projects and programmes being managed by Government.

Darren’s varied career has included working in the public and private sector both at home and abroad. Whilst at Network Rail, Darren undertook a doctoral study focused upon the establishment of professional practice and the psychology of change. This work culminated in an accreditation from the professional body.

Alan Back

Community Sales Director, UKCloud

Alan Back is the Community Sales Director at UKCloud. He is passionate about digital transformation and helping the Government to modernise and improve their services. He focuses on how UKCloud can provide outcome based services to the UK Central Government, Defence, Local Government and Education communities that make a real difference, either by reducing cost, reducing risk and making things easier to do. Alan comes from a background in IT, with 20 years experience with public sector and IT space.

Previous Speakers


News Editor of NS Tech

Oscar Williams is the News Editor of NS Tech, a division of the New Statesman focused on technology, business and government. He previously worked at the Guardian and HuffPost UK.

Dr Ravinder Singh

Consulting Technical Architect, The Cabinet Office, Government Digital Service

With a successful background of 23+ years in B2B, BI & DW, digital consulting, information security, audit, program/ project management with budgets up to $95m with broad ‘C-level’ experience in both public & private sectors including CMMI level 5 companies, World Bank, government, Defence, Big-4 consulting, BFSI, software houses, R&D, telecom & Oil/utility sectors. Proven capability and track record of forming strong partnerships with stakeholders to develop and implement various programmes/ process change, information security, and e-learning/ trainings that support key organisational objectives.

Andy Powell

Chief Technology Officer, Eduserv

Andy has over 30 years IT experience in a wide range of roles including networking, system administration, software development, website/digital delivery, IT strategy, solutions architecture and national and international policy advice.

Mark Burlinson

Head of Portfolio Delivery, Driver and Vehicle Standards Agency

Mark has worked in DVSA for 16 years, progressing from a Frontline Examiner in operations to Head of Organisational Design (Transformation) & Improvement and currently is Head of Portfolio Delivery in Digital Services and Technology. He is a qualified engineer having previously worked in the private sector for the Automobile Association

Marks recent experience has centred on Project, Programme and Portfolio Management, and more recently as DVSAs Head of Portfolio Delivery he has responsibility for the delivery of a portfolio in excess of £300m; ranging from Agile Digital Service transformation to more traditional waterfall style business transformation programmes. Mark leads a team that consists of Programme & Project Managers, Project Support, Business Change Teams, Head of Profession and Service Transition and Design specialists

Marks current focus is leading the improvement of the portfolio delivery function, in particular in the areas of Pipeline improvements, resource allocation and control, change management networks, benefits tracking, continuous improvement and overall improvement the PPM capability in DVSA.

Claire Skuse

Head of Portfolio Engagement & Planning, Driver and Vehicle Standards Agency

Claire has worked in DVSA for 13 years following on from a career as a Project Manager in the private sector. Starting out managing the Programme Support Office to computerise the MOT service, Claire has progressed in roles to set up and lead an Agency Programme Management Office, Head of Portfolio Assurance and is currently the Head of Portfolio Engagement & Planning within the Digital Services and Technology Directorate.

Claire has over 20 years experience in Portfolio, Programme and Project Management and her role as Head of Portfolio Engagement & Planning has responsibility for management and oversight of a complex Change Portfolio which is in excess of a £300m investment. Claire leads a varied team of Portfolio specialist roles for resourcing, performance, planning, risk and benefits as well a Business Engagement Team of Business Analysts and Business Partners who support the Agency in delivering change from the start.

Ian Spanswick

Vice President Professional Services – EMEA, ThreatMetrix

Ian Spanswick is Vice President Professional Services for ThreatMetrix, leading the EMEA team in all aspects of pre-sales, delivery through to account management for diverse range of businesses from Financial Services, Telecoms, e-Commerce and Travel. He is an experienced and well-regarded speaker at Fraud and Identity Conferences worldwide.

Mark Gray

Chief Technology Officer, Crown Prosecution Service

Mark joined the Crown Prosecution Service in July 2016, where he leads the digital & technology directorate. He is driving the CPS’ 2020 Digital Strategy – priorities include investments in new hardware, software and infrastructure; migration to cloud of a wide range of services; building partnerships across the criminal justice system; and contract disaggregation. He previously worked in a variety of private sector roles, most recently at Barclays Bank. Away from work, he has a three-year-old son, a new baby daughter and is a keen football supporter, chess player and curry eater!

Nina Monckton

Chief Insight Officer & Caldicott Guardian, NHS Business Services Authority

Nina has been working with data for more than 20 years. She has a wealth of experience in driving value from big(gish) data and developing strategies to optimise the insight available from data. Recent projects include the creation of a data science lab and the delivery of a cloud based business intelligence solution for NHS organisations accessing primary care prescription information. Nina will be presenting on the exciting insights that have be found within NHS data.

Oliver Madden

Enterprise Browser Specialist at Google

Oliver Madden serves as an Enterprise Browser Specialist at Google where he provides support to businesses. In this role, he helps businesses utilize Chrome as an Enterprise grade browser through management tools, building vision, app strategy and deployment.

Oliver has been with Google for over 5 years and most recently served as the Chrome Operations Lead for UK and EMEA. He is a Certified Deployment Specialist, Google Administrator and Google Educator.

Alison Hughes

Assistant Director for the ICT Strategic Partnership

Alison is Assistant Director for the ICT Strategic Partnership, a shared service for Wigan and Bolton Council and Inspiring Health Lifestyles, leading on the development and delivery of the ICT Strategy for all partners and working closely with a range of public and private sector partners, to help transform the future delivery of services using ICT. Alison was recently voted in 2nd place in the Gov Tech Female Leaders poll and is listed as one of the top 30 influential women in tech in Manchester. Alison has worked in the public sector for 30 + years, working in ICT for the last 10 years, after taking on a “temporary” role in this area.

Aidan Green

Head of Solutions Delivery, Met Office

Aidan has worked in a range of scientific, technical and leadership roles over the last 20 years, ranging from designing and managing 24/7/365 operational weather observation networks to leading climate data rescue initiatives in Africa. In his current role he is accountable for the delivery of IT solutions to a diverse range of internal and external users, via a blend of in-house development and through close relationships with a number of third party delivery partners. When he’s not at work, he’s busy entertaining his five and six year old daughters.

Steve Rees-Pedlar

Head of Strategic Design, DEFRA Field Activity Programme

Steve is Head of Design and Strategy for DEFRA’s Field Activity Programme, a role that he has been doing for two years. His main role is to lead and manage the programmes strategic design to ensure it aligns to the wider DEFRA operating model and the DEFRA 2020 strategy. He is also a qualified business analyst and leads and manages the business analysis team within the programme. Steve has worked for the Animal and Plant Health Agency (APHA) for eighteen years in a variety of roles including training, operations and IT development. He is currently working on APHA’s Field Service Management project, which aims to deliver mobile working across the organisation.

Rob Thompson

Director and Chief Technology Officer for the Home Office

Rob is the Director & Chief Technology Officer for the UK Home Office. Previously he was Head of Engineering for DWP Digital, leading the technology delivery of Universal Credit Full Service. He is a CTO with a broad range of experiences gained in Government, Mobile, Telecommunications, Software and Internet sectors. Joining the Civil Service in 2014 , he is passionate about creating a Digital Government to respond to people’s increased expectations for internet based services. Prior to joining UK Government, Rob led the technology team in Deutsche Telekom’s international mobile internet business, supporting 85m customers across Europe. Rob is also a Fellow of the Institute of Engineering & Technology.

Tim Walwyn

Innovation & Experience Lead, LiveTiles

Tim Walwyn is responsible for LiveTiles Innovation and Experience within EMEA. Having previously run delivery practises across a number of systems integrators, Tim’s experience ranges from SharePoint + Office 365 architectural experience, workflow development, and the creation of digital experience platforms

Andrew Proctor

Director of Digital Services, Staffordshire University

Andrew Proctor is Director of Digital Services for Staffordshire University, responsible for establishing a strong digital vision and establishing them as the ‘leading digital university’ following their acclaimed successful migration to cloud (the first university in Europe to achieve this) and innovation based on AI and Bot technology. Andrew is also currently playing a key role in the ‘Smart Staffordshire’ initiative using digital transformation across multiple public-sector organisations to deliver smart living, smart working and smart people. Andrew previously transformed West Midlands Police, the second largest police force in England into a sector-leading digital innovator.

Peter Stansbury

Agile Coach / Lead Author on AgileDS, Agilesphere

Peter is an Agile coach and Consultant with more than 30 years of global, commercial experience with a wide range of organisations in both the private and public sector. Working initially in software marketing he moved into project and programme management and more recently into coaching and consultancy, helping teams in the UK, France, Poland, Germany, India and USA adopt Agile and lean working practices.

He is also working with the Agile Business Consortium as Lead Author developing the new Agile Digital Services training course and qualification, designed to support the public sector in further improving its ability to deliver Digital Services through Agile projects and programmes.

Dr Mike Fisher

Chief Clinical Information Officer, Consultant Cardiologist at the Royal Liverpool University Hospital

Dr. Fisher is a consultant cardiologist at the Royal Liverpool University Hospital and the Liverpool Heart and Chest Hospital. He specialises in interventional cardiology and particularly in managing patients with difficult to treat angina, but has a lively interest in research and audit, which accounts for his interest in data. He has a background in IT, having worked as a programmer, operator and database administrator for ICL and the Post Office in the past and also having run his own small IT software firm. For his sins, he is also the Chief Clinical Information Officer (CCIO) for the Royal Liverpool trust and head of the innovation unit, which is part of the Royal’s Global Digital Exemplar programme!