Public Sector Enterprise ICT

26 November 2019

Victoria Park Plaza




Session One: The Transformative Potential of Govtech to Revolutionise Public Sector Innovation, Reform and Improve Service Delivery

The morning session explores:

  • Embracing govtech to deliver high-quality public services
  • Exploring the Government Industrial Strategy with a focus on the AI Sector deal
  • The impact of Brexit on the UK’s technology market
  • Innovating government with disruptive technologies like Big Data, Open Data, Cloud, AI, Machine Learning and more
  • Enabling efficient delivery of public services in a cost-effective manner
  • Cultivating Digital Skills, Leadership and Talent
  • Investing in data to harness greater insights from citizens to improve service delivery and create a “citizen-centric” outlook
  • Overcoming challenges associated with back-office infrastructure and legacy systems
  • Future proofing IT spending
Chair’s Opening Address
Creating technical standards with cross-government input

Rosalie Marshall, Head of API and Data Standards and Lead Technology Advisor, Cabinet Office – Government Digital Service

Join us for the opening address, in which we explore the importance of developing cross-government data, documentation and API standards to creating interoperability.

• How far we’ve come vs how far we’ve got to go
• How we involve the cross-government community and industry in forming standards
• How these standards are signed off and promoted
• How we ensure these standards are abided by

Automating Workforce Management

Ollie Watson, Group Business Development Director, CACI Ltd

With spreadsheets and paper still common for managing employee productivity across government, we look at some of the pain points this can lead to. Then we discuss how technical automation can help, with a look at the Care Quality Commission’s journey to implement a national resource scheduling system.

The Grand Challenge – Exploring the Potential of the AI Sector Deal

Tom Pickering, Member of the House of Lords All-Party Parliamentary Group for Artificial Intelligence, UK Government Investments

This presentation will explore the UK Sector Deal on Artificial Intelligence (AI), between the UK Government and industry.

We examine both the benefits and challenges of integrating AI and its related subsets, into the core infrastructure of the central government.

  • AI as a Grand Challenge – Examining the future possibilities of AI integration in the UK
  • Cross collaboration – Supporting sectors to boost their productivity
  • Moving AI forward – How AI can be at the core of transformation
Introducing the UK’s World Leading National Research and Education Network

Steve Masters, Group Chief Technology Officer, Jisc

We want to invite the audience to be party to a secret, which we want them to consider how they can use this knowledge and share with other public sector colleagues. For over 50 years, a private government network has existed for the purposes of advancing the nations research and education. This network is unique and is world leading with world class services and world class people and experts in their field serving over 17million users in the UK. Steve Master’s Jisc Group CTO, invites you to explore the the world’s leading network and services assets that is Janet, powered by Jisc. Who are Jisc, a view on the future generations at work, analytics, intelligent campus………..

Application and challenges for Emerging Technologies in Government

Dr. Ravinder Singh, Consulting Technical Architect and Head of Open Standards, Cabinet Office – Government Digital Service

The presentation will discuss the application and challenges of emerging technologies in Government, ranging from Blockchain, Extended Reality, Personalised and Predictive Medicine, Autonomous Driving.

The presentation will conclude with a case study centred on the use of AI/ML.

What is Open Networking, and Why Should the Public Sector Care?

Neil Simonsen, Regional Sales Manager, Cumulus Networks

Open networking. You’ve heard of it, but could you explain it to someone else? Or better yet, explain why they should care about it? Whether or not you’ll be convincing your org anytime soon, you\’ll want to be familiar with open networking because it’s reshaping the data center.

Questions To The Panel Of Speakers
Refreshment Break Served in the Exhibition Area
NHS Digital and Veeam: A Journey from Doubt to Confidence

Phil Judge, Head of Platforms and Infrastructure, NHS Digital

Robin Hollins, Senior Technical Specialist, NHS Digital

Join us on a journey to understand how NHS Digital went from doubting if they could completely protect and restore data correctly, to onboarding Veeam and having complete confidence that they could completely recover from any disaster if necessary. Hear highlights of how the solution will now provide flexible recovery options for a Cloud first strategy in the future.

Control the Chaos of Your Service Desk and Realise your dreams with Microsoft Service Desk Tools

Geoff Ross, Senior Consultant, Cireson

• Many public sector organisations find that the constant day-to-day chaos of their Service Desk consumes all the resources needed to deliver transformation
• However, most don’t know that they are already licenced for the Microsoft System Center suite under their existing Microsoft licensing arrangements
• Cireson can help leverage this existing investment to control the chaos with an enterprise-grade ITSM solution to improve the end user experience and increase first-call resolution
• Learn how some public sector organisations have found success with Cireson in some case studies

Questions to the Panel of Speakers
Delegates move to the Seminar Rooms
Seminar Sessions

Delegates have the chance to attend one seminar session CLICK HERE TO VIEW

Networking Lunch Served in the Exhibition Area

Session TWO: Sharing best working practices and innovative cross sector case studies

Conference Chair’s Afternoon Address
Preparing for Higher Education 4.0

Alex Butler, Chief Digital and Information Officer, University of Bath

The fourth industrial revolution will also affect the roles that UK universities prepare students for, and the University of Bath has a first-class reputation for helping to produce the workforce for this new world and the student experience to match it.

Alex will show how the University has embraced digital thinking, tools and technology to power this ambition.

•Teaching transformed – how AI, learning analytics and other technologies are being adopted to support the pedagogical approach
•Personalised adaptive learning – an individualised approach that takes learner diversity, performance and behaviour into account
•Intelligent digital and physical estates – a better end to end student journeys and interactions, helping universities deliver efficiencies and a smart approach to campus design

Security for the Future: Work Smart and Stay Safe

Helen Hosein, Customer Engineer, Google

For organisations today, cybersecurity can feel like a moving target. As IT teams look to step up their endpoint security strategy, a managed web browser can offer multiple layers of protection that help reduce the risk of malware, ransomware and other exploits that often target your users.

In this session, a Google expert will help IT leaders identify key ways to improve their current web browser security, while still empowering users to access the web and be productive.

If good performance management can stop people dying – what could it do for you?

Aruj Haider, Head of Organisational Development, Westminster City Council

Stuart Love, Chief Executive, Westminster City Council

Inspired by the stunning research into the impact of good performance management in the NHS, we will share insights and experience from the front line as Westminster transforms how performance is managed and improved, and include the development of some innovative performance dashboards that make the link between individual and Council performance.

Aruj will share how she engaged the senior team, how she won support for the programme and the challenges faced in implementation.

Show how fresh thinking in the design of performance management has:

• Turned strategy into action by focusing everyone on the 7 themes that really matter
• Energised employee engagement through clear linking of employee purpose at work with the Council’s purpose
• Underpinned a new way of working across silo’s – evidenced by the innovative Performance Dashboards connecting individual performance with Council Performance
• Created an open, fairer, more transparent approach to managing performance, leading to greater opportunity to embed Diversity and Inclusion initiatives

Questions to the Panel of Speakers
Afternoon Networking and Refreshments served in the Exhibition Area
Effective Digital Workplaces in the Public Sector

Agnes Blok, Innovation Manager, LiveTiles

This presentation will provide current examples of how UK Public Sector organisations are solving challenges such as employee engagement, collaboration, productivity and automated people directories by leveraging digital workplace solutions and unlocking existing investments in SharePoint, Office 365 and Azure.

Design Thinking for Social Innovation and User Centric Government

Darren Jaundrill, High-Risk Review Lead, Cabinet Office 

There is an ever-growing need to centralise government services and design, and to deliver these services based on the “Citizen Journey”.

This session addresses the inroads made by the central government into creating a citizen-centric digital government with a focus on the ten government design principles and the new GOV.UK design system.

  • Creating a digital strategy with citizens needs at the heart of the design
  • Defining key operational activities and systems involved at each stage
  • Examples of shifting from improvement opportunities to actionable initiatives on both front and back end channels by harnessing the GOV.UK Design System
To and Through the Cloud – The Journey to Cloud 1st

Alan Back, Community Sales Director, UKCloud

We will explore the opportunities, benefits, and challenges on the ‘journey to cloud’ highlighting some recent examples of how UKCloud supports organisations in their digital transformation vision. We will be exploring our transformation accelerator which we have launched in partnership with Shaping Cloud, using multi-cloud and trusted expertise to reduce cost and risk of digitalisation. UKCloud addresses the end-to-end cloud transformation lifecycle, from current & future state modelling, business case & strategy to workload migration, go-live and ongoing optimisation. Transformation Accelerator consists of three key stages – Design, Analysis and Presentation. This proven three stage process has been used for 26 public-sector strategies over the past 18 months.

Questions to the Panel of Speakers
Closing Remarks from the Conference Chair
Conference Close, Delegates Depart

Please note:
Whitehall Media reserve the right to change the programme without prior notice.