Public Sector Enterprise ICT

26 November 2019

Victoria Park Plaza




Session One: The Transformative Potential of Govtech to Revolutionise Public Sector Innovation, Reform and Improve Service Delivery

The morning session explores:

  • Embracing govtech to deliver high-quality public services
  • Exploring the Government Industrial Strategy with a focus on the AI Sector deal
  • The impact of Brexit on the UK’s technology market
  • Innovating government with disruptive technologies like Big Data, Open Data, Cloud, AI, Machine Learning and more
  • Enabling efficient delivery of public services in a cost-effective manner
  • Cultivating Digital Skills, Leadership and Talent
  • Investing in data to harness greater insights from citizens to improve service delivery and create a “citizen-centric” outlook
  • Overcoming challenges associated with back-office infrastructure and legacy systems
  • Future proofing IT spending
Chair’s Opening Address

Jayne Glasgow, Chief Digital and Information Officer, Leicestershire County Council

Creating technical standards with cross-government input

Rosalie Marshall, Head of API and Data Standards and Lead Technology Advisor, Cabinet Office – Government Digital Service

Join us for the opening address, in which we explore the importance of developing cross-government data, documentation and API standards to creating interoperability.

• How far we’ve come vs how far we’ve got to go
• How we involve the cross-government community and industry in forming standards
• How these standards are signed off and promoted
• How we ensure these standards are abided by

CACI Case Study

Oliver Clark, Director, CACI

The Grand Challenge – Exploring the Potential of the AI Sector Deal

Tom Pickering, Member of the House of Lords All-Party Parliamentary Group for Artificial Intelligence, UK Government Investments

This presentation will explore the UK Sector Deal on Artificial Intelligence (AI), between the UK Government and industry.

We examine both the benefits and challenges of integrating AI and its related subsets, into the core infrastructure of the central government.

  • AI as a Grand Challenge – Examining the future possibilities of AI integration in the UK
  • Cross collaboration – Supporting sectors to boost their productivity
  • Moving AI forward – How AI can be at the core of transformation
Scaling DevOps throughout Central Government and Beyond

DevOps aims to deliver software in a timely, informed and uninterrupted fashion by breaking down the divides between development and operations teams. However, DevOps has not been picked up by the public sector as quickly as its private sector counterparts, with some estimates putting its adoption at a mere 40 per cent.

We look at:

  • Creating a Soundproof DevOps Strategy
  • Identifying the barriers of DevOps implementation
  • Progressively introducing agile development and increasing automation
Revolutionising the Public Sector with IoT Disruption

Mike McKean, Vice-Chair of the IoT Committee, Institute of Engineering & Technology

A live, hands-on, presentation of an IoT solution that includes a local sensor, Raspberry Pi, Mobile Phone App, AWS Hosted IoT Service, and integration with a live website. This will include things to be aware of such as; deprecated and end-of-life technologies.

It will be largely built using (free) opensource packages, which are also used by the largest banks, and social media sites, and even AWS.

• Are free/opensource technologies viable?
• How complicated is this to build?
• What does it cost?

Conquering the Tech Skills Gap in the Public Sector

Skill shortages in various areas of IT in the public sector are impacting on the government’s capacity to adapt to new innovative technologies.

Research firm Vanson Bourne found that “40 per cent of public sector organisations lack the necessary skills to adapt to digital transformation”.

We address:

  • Identifying areas where there is high demand
    Battling the uncertain effects of Brexit on the UK’s tech talent shortage
  • £1 million Digital Skills Innovation Fund- Widening participation for underrepresented groups to gain skills they need to work in digital roles
  • Reviewing how the public sector can gain internally from the digital skills fund in both recruitment and representation
Questions To The Panel Of Speakers
Refreshment Break Served in the Exhibition Area
Security in the NHS - Taking Cyber Intelligence to the Next Level

The WannaCry cyber incident was an attack on an unprecedented level. We look at how the NHS has proactively engaged in targeting these toxic threat breaches, by utilising the latest security software solutions and expanding NHS Digitals’ existing Cyber Security Operations Centre.

  • Exploring the benefits of expanding the CSOC
  • Enhancement of NHS Digital’s monitoring capability and
  • Improvements made since the WannaCry incident feedback
  • Integrating a new advanced threat protection facility allowing for better protection and increased collaboration between NHS organisations
Widening the Cyber Talent Pool to Address the Skills Gap

Martin Sivorn, Head of Security, Government Digital Service

The public sector faces twice the challenge of finding and retaining a cybersecurity workforce – it is impacted by the worldwide skills shortage but cannot compete with the competitive salaries that the private sector can provide.

To overcome this and to continue finding the necessary skills to protect vital public assets from cyber-attack, the public sector will have to be creative and flexible in the ways it sources security talent.

This presentation looks at successful initiatives to plug the skills gap which address:

•Diversity of background and skills
•Making the public sector an attractive place to work for security professionals
•Improving pathways from other areas of government

Preparing for Higher Education 4.0

Alex Butler, Chief Digital and Information Officer, University of Bath

The fourth industrial revolution will also affect the roles that UK universities prepare students for, and the University of Bath has a first-class reputation for helping to produce the workforce for this new world and the student experience to match it.

Alex will show how the University has embraced digital thinking, tools and technology to power this ambition.

•Teaching transformed – how AI, learning analytics and other technologies are being adopted to support the pedagogical approach
•Personalised adaptive learning – an individualised approach that takes learner diversity, performance and behaviour into account
•Intelligent digital and physical estates – a better end to end student journeys and interactions, helping universities deliver efficiencies and a smart approach to campus design

Questions to the Panel of Speakers
Delegates move to the Seminar Rooms
Seminar Sessions

Delegates have the chance to attend one seminar session CLICK HERE TO VIEW

Networking Lunch Served in the Exhibition Area

Session TWO: Sharing best working practices and innovative cross sector case studies

Conference Chair’s Afternoon Address
If good performance management can stop people dying – what could it do for you?

Aruj Haider, Head of Organisational Development, Westminster City Council

Stuart Reilly, Head of Commissioning, Westminster City Council
Inspired by the stunning research into the impact of good performance management in the NHS, we will share insights and experience from the front line as Westminster transforms how performance is managed and improved, and include the development of some innovative performance dashboards that make the link between individual and Council performance.

Aruj will share how she engaged the senior team, how she won support for the programme and the challenges faced in implementation.

Show how fresh thinking in the design of performance management has:

• Turned strategy into action by focusing everyone on the 7 themes that really matter
• Energised employee engagement through clear linking of employee purpose at work with the Council’s purpose
• Underpinned a new way of working across silo’s – evidenced by the innovative Performance Dashboards connecting individual performance with Council Performance
• Created an open, fairer, more transparent approach to managing performance, leading to greater opportunity to embed Diversity and Inclusion initiatives

Security for the Future: Work Smart and Stay Safe

Helen Hosein, Customer Engineer, Google

For organisations today, cybersecurity can feel like a moving target. As IT teams look to step up their endpoint security strategy, a managed web browser can offer multiple layers of protection that help reduce the risk of malware, ransomware and other exploits that often target your users.

In this session, a Google expert will help IT leaders identify key ways to improve their current web browser security, while still empowering users to access the web and be productive.

Transforming Legacy IT Systems with an Agile Approach

Inflexible on-premise legacy systems can form a stringent barrier to the digital innovation drive throughout the public sector.

With the ever-growing GovTech revolution and the newly added dimensions of IT and security to be considered, this challenges outdated legacy systems tools which are still heavily utilised by the public sector.

This session explores the barriers legacy systems create to digital transformation, how to overcome these obstacles to reach optimal efficiency using agile methodology and the latest innovative strategies for both upgrading and integrating legacy software systems.

  • Agile Cultural Foundations – Breaking down silos using an agile methodology
  • Smart routes to overcoming the barriers to innovation that legacy systems create
  • Taking a piecemeal approach to integrating new technologies by using product extensions to remediate isolated problems rather than upgrade the whole system
Questions to the Panel of Speakers
Afternoon Networking and Refreshments served in the Exhibition Area
Procurement within the Govtech space

Through investing in SME organisations, the public sector has heightened access to greater innovation at a lower cost. Whilst the Digital Marketplace has no doubt accelerated SME competition throughout the GovTech space, there are still gaps to harnessing the full potential of SME procurement.

  • Creating a strategic ‘step change’ approach to procurement to develop more opportunity for SMEs
  • Enabling expansion into the GovTech suppliers market
  • Crafting a cultural change and raising awareness within the civil service to enable civil servants to proactively engage with the digital marketplace
Design Thinking for Social Innovation and User Centric Government

Darren Jaundrill, High-Risk Review Lead, Cabinet Office 

There is an ever-growing need to centralise government services and design, and to deliver these services based on the “Citizen Journey”.

This session addresses the inroads made by the central government into creating a citizen-centric digital government with a focus on the ten government design principles and the new GOV.UK design system.

  • Creating a digital strategy with citizens needs at the heart of the design
  • Defining key operational activities and systems involved at each stage
  • Examples of shifting from improvement opportunities to actionable initiatives on both front and back end channels by harnessing the GOV.UK Design System
Top Trends for Public Sector Transformation in 2020

This presentation explores the future of Public Sector technology looking to 2020 and beyond. It will explore the demographic and societal drivers of change which are shaping the tech culture of the UK. It will discuss new technology markets and trends which can be incorporated into public services to champion digital innovation in all areas of society.

  • Societal and Demographic Drivers- Harnessing new technology to empower citizens to embrace a hyper-connected digital lifestyle
  • Digital and Exponential Technologies- Utilising four prominent digital technologies, namely, Social, Mobile, Analytics and Cloud
  • Government as an enabler instead of a solution provider
Questions to the Panel of Speakers
Closing Remarks from the Conference Chair
Conference Close, Delegates Depart

Please note:
Whitehall Media reserve the right to change the programme without prior notice.