Session ONE – The Transformative Potential of ICT for Public Sector Innovation, Reform and Improved Service Delivery
The morning session explores:
- Embracing technology to deliver high quality public services
- Cross Sectoral Case Studies and Industry Perspectives
- Aligning Strategic Change and Operational Efficiency with delivery of public sector ICT
- New Ways of Working Across Government; Working in Partnership Across the Public Sector
- Working in Partnership Across the Public Sector
- Cultivating Digital Skills, Leadership and Talent
- Future-proofing IT Spending
- Exploring disruptive technologies like Cloud, Mobile and IoT for more efficient and responsive public service design and delivery
- Investing resources into geospatial data to harness deeper insights across the Public Sector
Chair’s Opening Address
Oscar Williams, News Editor, New Statesman Tech
Robotic Process Automation with AI/ML for Operational Efficiency and Workforce Management
Dr Ravinder Singh, Consulting Technical Architect, Cabinet Office, Government Digital Service
Operational efficiency and Workforce management programme is designed to provide intelligent automation for capturing of operational details to provide metrics and Management Information System (MIS) reports. This helps organisations to facilitate accurate forecasting and resource optimisation with the use of various RPA tools with AI/ML software tools.
Smart Cities, Smart Citizens
Andy Powell, Chief Technology Officer, Eduserv
This talk will explore the development of smart places and the uses of citizen data to improve services, and ask “what does the increasing availability of ‘smart’ technology and data do to the relationships between local government and the citizens they serve?”
Transforming Portfolio Delivery in the DVSA
Mark Burlinson, Head of Portfolio Delivery for Digital Services and Technology & Claire Skuse, Head of Portfolio Engagement and Planning, Driver and Vehicle Standards Agency
- Our journey in transforming how we deliver a complex portfolio
- Challenges we faced
- What we did
- What has changed & what benefits we have realised
- What would we have done differently
- What’s Next?
Digital Identity in Government – Key Learnings from the Financial Sector
Ian Spanswick, Vice President Professional Services – EMEA, ThreatMetrix
This session will provide key takeaways from a high street banking customer on how to drive digital transformation within public and private sector organisations:
– A deep dive analysis from our Quarterly Cybercrime Report on the latest trends, based on actual attacks detected by our Digital Identity Network
– What’s next – how we continue to evolve and tackle the challenges of a global Digital economy head on
The CPS - Our Digital Journey
Mark Gray, Director of Digital Transformation, Crown Prosecution Service
- The digital journey – Our progress, the challenges and opportunities that took us to where we are today.
- Taking stock – Our achievements and their impact on digital working in the wider CJS
- Our next steps and challenges – The possibilities for cloud-based solutions and our future plans.
- Other activities – Maintaining the pace and using the opportunities of emerging technologies whilst keeping business and user requirements at the heart of what we do.
Data Centre Modernisation: Reduce Costs, Improve Agility and Reinvest in the Services That Matter
Alan Back, Community Sales Director, UKCloud
Did you know 80% of IT budget is simply spent keeping the lights on? Traditional data centres are inefficient and inflexible, and transitioning your existing services to the cloud will reduce costs AND improve agility for your organisation. Watch our speaker session with our DC Modernisation Expert Alan Back so you can gather an understanding of how through adopting cloud you can save time and money and reinvest into providing the services that matter.
Making the Most of Data
Nina Monckton, Chief Insight Officer and Caldicott Guardian, NHS Business Services Authority
Discover how the NHS Business Services Authority used big data technology to establish a Data Analytics Laboratory which, within its first year, identified £480M of saving opportunities for the organisation and wider NHS. NHSBSA has continued to add value to its data assets and is now using the insight from its data lab to develop repeatable insight which is identifying savings, better customer service and opportunities to improve patient care.
Questions To The Panel Of Speakers
Morning Networking and Refreshments Served in the Exhibition Area
Security for the Future: Work Smart and Stay Safe
Oliver Madden, Chrome Enterprise Browser Specialist, Google Cloud
For organizations today, cybersecurity can feel like a moving target. As IT teams look to step up their endpoint security strategy, a managed web browser can offer multiple layers of protection that help reduce the risk of malware, ransomware and other exploits that often target your users. In this session, a Google expert will help IT leaders identify key ways to improve their current web browser security, while still empowering users to access the web and be productive.
Local Government Does Digital: The Wigan Story
Alison Hughes, Assistant Director Strategic ICT Partnerships, Wigan and Bolton Councils
Wigan Council won LGC Digital Council of the Year and Digital Leaders Council of the Year in 2016. Alison is passionate about encouraging women to work in the digital and tech sector, using innovative technology to enable people to become digital citizens and take control of their own interactions with services and to enable public services collaboration and reform.
Questions to the Panel of Speakers and Delegates move to the Seminar Rooms
Delegates have the chance to attend one seminar session CLICK HERE TO VIEW
Networking Lunch Served in the Exhibition Area
Chair’s Afternoon Address
Session TWO: Sharing Best Practice on New Technologies and Working Practices
Empowering Communities of Practice to help enable transformation
Aidan Green, Head of Solutions Delivery, Met Office
- Background and anecdotes on the Agile transformation taking place at the Met Office, the UK’s National Meteorological Service.
- What are Communities of Practice, and how can they help enable transformation?
- How the Met Office are supporting and empowering Communities of Practice, including some examples of the benefits and impact this is having.
DEFRA’s Use of Mobile Working Technology to Facilitate Field Based Inspections
Steve Rees-Pedlar, Head of Strategy and Design, Field Activity Programme, Defra
This session will explore:
•Ensuring better use of mobile technology to remotely manage animal inspection teams
•Deploying an online resourcing tool that manages tasks for operations, reduces paperwork and allocates jobs to field staff
•Adopting a hands free, voice activated system to record details quickly in the field without having to duplicate work back in the office and increase productivity gains
•Achieving a more efficient resource planning and task allocation to help manage staff better
Mission Intractable: 10 step guide to cloud hosting critical government services
Rob Thompson, Director and Chief Technology Officer, UK Home Office
This presentation given by Rob at AWS Reinvent 2017 to a global public sector audience, covers the story of migrating a critical, high profile, UK digital public service to a commodity cloud environment. Focussing on the learnings, Rob talks about some of the crucial areas that made it a success and highlights some challenges which can be avoided.
Ministry of Defence – Implementing a G-Cloud Compliant Experience Platform
Tim Walwyn, Innovation & Experience Lead, LiveTiles
As new digital technologies emerge, the way people interact with services is changing. For this session, Tim will explain how LiveTiles can deliver an intelligent workplace solution as a service to vastly improve your existing and planned user experiences across the Office 365 ecosystem. See how LiveTiles helped Ministry of Defence to:
• Create a beautiful no-code solution for end users which increases adoption and productivity
• Transform existing Office 365 implementation into a truly intelligence platform
• Drive innovation within organisation whilst maintaining governance and control
Questions to the Panel of Speakers
Afternoon Networking and Refreshments served in the Exhibition Area
Transforming Higher Education
Andrew Proctor, Director of Digital Services, Staffordshire University
Higher education is facing more challenges and scrutiny than ever before. Digital will play a key role both in the short-term and beyond; creating the universities of the future. Find out how Staffordshire University are leading the way.
Agile Digital Services – Lessons Learnt
Peter Stansbury, Agile Coach / Lead Author on AgileDS, Agilesphere
This session will discuss:
- The trigger felt by Agilesphere and their public sector clients
- The proposed solution and why we got it wrong
- The better solution and why we’re confident it’s now right
- The way forward
AI in Healthcare – Hope and Hype
Dr Mike Fisher, Consultant in General and Interventional Cardiology and Chief Clinical Information Officer, Royal Liverpool and Broadgreen University Hospital Trust
- What is Artificial Intelligence (and what isn’t it)
- What can AI do already?
- What problems could it help to solve in the near future
- What about the medium to long term.
Questions to the Panel of Speakers
Closing Remarks from the Conference Chair
Conference Close, Delegates Depart
Whitehall Media reserve the right to change the programme without prior notice.