Enterprise Digital Workplace

13 May 2020

Victoria Park Plaza, London




Session ONE – Developing and Implementing the Connected Digital Workplace by Embracing new ways of working

  • Enhancing your enterprise’s digital transformation
  • Implementing new technologies (automation, AI, ML, Blockchain)
  • Engaging employees and building a productive digital workplace
  • Exploring new digital innovations to unlock new opportunities
  • Developing technical skills and digital leadership
  • The future of work
Conference Chair’s Opening Address
Opening Keynote. Deep Disruption – The Future of Work

Toby Weston, Digital Transformation Architect – Technology Strategy & Execution, Swiss Re

A SciFi author’s perspective on the next decade of corporate change.

How Drones, AI, IoT and Augmented Reality will shake up the workplace and enable a generation of new Exponential Organisations.

The essential ingredients of A Digital Workplace Director

Approximately 90% of companies say they need to annually update their skills to support digital transformation, and 63% of organisations believe their digital leaders are not strong enough. This complex landscape leads to difficulties finding the ideal digital workplace director, who is required to be a perfect brew of technical skills and emotional intelligence to drive digital transformation forward. We look at:

  • The importance of continuous training and lifelong learning
  • Essential criteria for digital leadership: vision, curiosity, communication and more
  • Getting buy-in from employees
  • How to attract, retain and train your top talented digital directors
Why Most Digital Workplace Initiatives Will Fail

By 2021 only 25% of enterprises will succeed in establishing new digital workplace initiatives. We explore how to get past the hype and ensure successful project delivery. We examine:

  • The pitfalls of a faulty Digital Workplace strategy: leadership, objectives, resources, legacy
  • The skills and workers needed to revitalise the digital workplace
  • Steps needed to achieve digital dexterity
  • How to ready your employees and culture
The Business Case for Digital Workplace Programmes

Digital transformation strategies often look like a shiny, glossy, silken project that everyone wants to embrace. Yet, any responsible business will ask for evidence of the benefits of developing a digital workplace programme before giving the heads up. We discuss:

  • Presenting evidence: using different qualitative and quantitative approaches (e.g. ROI, NPV, benchmarking)
  • Creating a robust plan that demonstrates value and reduces risk
  • Beyond the spreadsheet, the importance of storytelling for digital journeys
Mind the “Digital Culture” Gap

Komal Tekchandani, Head of IT Business Change, Heathrow Airport

Digital transformation is not just about technology, it is also about organisational agility and coordination. In 2017, McKinsey published a report stating that the biggest challenge to meeting digital priorities was cultural and behavioural challenges. We address:

  • First step – What problem are you trying to fix? How to create a purpose-driven culture
  • Improving Leadership – tackling underestimations and overestimations
  • Engaging employees, creating a people-centric approach (e.g. generating incentives, harnessing employees, giving voice and ownership)
Questions to the Panel of Speakers
Refreshment Break Served in the Exhibition Area
Keep Track of Your Digital Transformation Evolution

Benchmarking the success of your digital transformation strategies is just as important – if not more – than developing new digital workplace incentives. Continued monitoring of such an approach is key to ensuring that your programmes meet your employee and customer needs. In this session, we discuss:

  • Voice of employee analytics (VoE), your employees’ experience with technology (EXtech) and more
  • The business’ side: deciding which KPIs align better with your digital workplace initiatives (e.g. usage of file transfer, number of video calls) and planning who, when and how such KPIs will be measured
Measure Happiness in the Workplace

George Muir, Former Process Developer and Futurist, IKEA; Founder & CEO, Udal Cuain AB

Yes! We can measure happiness in the workplace. Everybody talks about a modern workplace with wellbeing and inclusiveness, but how can we achieve this? How can we define success?

Based on his leadership at IKEA, George Muir designed and implemented a model to MAKE IKEA A GREAT WORKPLACE.

This keynote will highlight:

  • The workplace of the future
  • The model to measure happiness (and other capabilities) and how to build the model
  • The steps needed to implement the model
Questions to the Panel of Speakers and Delegates move to the Seminar Rooms
Seminar Sessions
Networking Lunch Served in the Exhibition Area

Session TWO – Preparing for a Digital Future

  • Building a digital culture
  • Breaking down siloes and improving collaboration
  • Upskilling your workforce for the future of work
  • Future-proofing your digital investments
Conference Chair’s Afternoon Address
Case Study – How an Employee Engagement App Can Help to Transform an Organisation

Nicholas Wardle, Co-founder of the Employee Experience Opportunity and Head of Employee Engagement and Communication, One Housing

One Housing is transforming from being a traditional, hierarchical organisation to becoming a modern, flexible and fun place to work. Key to this has been a fresh approach to its internal communications, including letting go of controlling the message. From this case study, you will learn how One Housing:

  • Identified the requirement for an employee engagement app
  • Made the business case for IT
  • Used lessons learned from previous change projects
  • Almost effortlessly, successfully launched Workplace by FACEBOOK
  • Leverages the platform to embed its values, employer brand and more
Breaking Down Silos Through Collaborative Tools

Collaborative apps and services are helping to erode traditional workplace boundaries, connecting colleagues effectively to transition to a digital workplace while improving employee engagement. We look at how collaboration tools can:

  • Be fit for purpose – How to choose the right collaborative tool for your needs
  • Drive user-adoption by understanding your employees’ needs
  • Analyse the depth of engagement; there’s collaboration, but is it effective?
Employee Training and Recruitment – The Keys to A Data-Driven Culture?

Companies have embarked on a race to hire the most talented workers. They have also invested in retaining staff through training, as the shelf-life of new digital skills gets shorter and shorter. Can different approaches relieve talent pressures without compromising the expected outcomes?

In this session, we explore the most effective strategies to mitigate the talent gap.

Questions to The Panel of Speakers
Afternoon Networking and Refreshments served in the Exhibition Area
Disruptive Technologies – Assessing Hypes That May Become Traps

Hypes tend to outrun the reality of adoption, and technologies like blockchain are not an exception. While blockchain technology is deeply integrated into financial services, it is unclear how it could be effectively implemented in other industries. It is still in its infancy, and yet more than 60% of digital transformation programmes include blockchain strategies to some extent. We consider:

  • How you can identify hypes, assess their value and contrast risks vs benefits
  • How to understand hypes and when to invest in them
  • Successful blockchain cases – why and how top enterprises are investing in it
PANEL DISCUSSION – Successful Digital Transition Based on the Next Generations
Closing Remarks from the Conference Chair
Conference Closes

Please note:
Whitehall Media reserve the right to change the programme without prior notice.