Identity Management vs. Identity Crisis

Digital transformation is the number one focus of every organization operating in 2022 and hoping to progress for the rest of the decade. Unfortunately, whilst many businesses make a lot of plans to move forward, the reality is that many find it too frustrating when confronted with the reality of implementing it.

Legacy infrastructure is something that too many organizations find themselves deeply entrenched within and have been running their operations for the past few decades. Unwinding all of those processes to make them cloud-based or create a hybrid model involves an incredible number of actions.

Digital identity is among the most essential parts of this process and gets passed over as firms chase specific hardware and software issues. The majority of organizations have their identity data littered across multiple locations such as LDAP, AD and web services amongst others – which creates a fragmented infrastructure that is close to impossible for them to manage alone.

Incomplete identity management strategies fully impact the success of digital transformation and play a huge part in cyber risk increase.

Huge Undertaking

Digital transformation drives efficiency, builds new faster processes and uses fewer resources whilst delivering better results.

Identity data plays the most important role in this. The key issue is having a clear and accurate picture of how the company’s identities relate to its workers. An organization’s individuals will own dozens of different identities spread across multiple applications and systems, without the system in place to connect them all. Scale that to a global organization with thousands of employees and the process of digital transformation is a huge task.

Many firms tend to lose track of the identities belonging to which users, resulting in redundant accounts which is a feeding ground for bad actors for takeover and exploitation.


For large organizations, identity management is a multi-year project just to discover, categorize and link existing accounts. Forms will be all too keen to avoid this task indefinitely as achieving the single source of truth.

Automation is the way to get this done in any realistic timeframe, but the tools too can be challenging to find. Many organizations fall into using larger, overarching systems to fold identity management into other features. These solutions quite often require substantial customization to fit the specific needs of the organization – meaning they can be time-consuming, expensive and incomplete.

When it comes to identity, things can get nasty extremely easily and quick. A cyber-attack can escalate security issues into an identity crisis within an hour in some cases. With digital identities under control, organizations can adapt and integrate new systems as part of their digital transformation without the ineffectual, disjointed processes.

For more information on identity management and any upcoming identity management event, check out the upcoming events from Whitehall Media.