On-premise solutions often require a high initial capital investment as well as high recurring support costs to manage, maintain and upgrade the technology. Maintel’s cloud solutions offer predictable costs that are all-inclusive and cost-effective. Because there is no need to purchase lots of equipment, all expenses are operational rather than CapEx based.
The management of an on-premise solution can be very expensive. Because of the complexity of today’s communications systems, it often takes an entire IT department to effectively manage the solution. A cloud-based solution means that you can outsource all the cost and work to the manufacturer who takes care of the 24/7/365 management. Cloud solutions enable you to focus on your other IT initiatives.
The refresh cycle on technology solutions has shortened to an average of three years. This represents an obstacle for companies as the ongoing technology upgrade becomes a major capital investment. Cloud technology is updated with every new major product release to ensure that the customer always has the latest platform.
With an on-premise solution clients must continue to make large capital investments on new hardware as they grow. They are also left with extra hardware if they downsize. With a cloud-based solution new offices and users can be set up through a self-administered client portal or by calling customer service. It is easy to scale up and down based on your business needs.
5. Vendor Management
With an on-premise solution, the challenge lies in managing multiple vendors for implementation and support, handling separate billing relationships, increased demand for technical experts on multiple platforms and ongoing maintenance, support and upgrade requirements. With cloud-based solutions, you get one single vendor for all their communication needs – voice, data, and applications.
6. Quality of service
An on-premise solution is only as reliable as the design and implementation. To guarantee uptime equipment must be managed by an internal IT department. Cloud-based solutions maximise uptime and coverage.
7. Simplicity/as end-user control
An on-premise solution typically requires vendor intervention to make adds, moves, or changes to a system. This can be costly and is typically charged on a time and materials basis and dependant on technician availability.
Maintel’s cloud solutions include an online administrative web portal with an easy-to-use interface allowing the end-user to perform their own adds, moves, or changes at will. Each user will also receive a user web portal specific to their profile.
With an on-premise solution, hardware and software geographic redundancy is challenging to deliver. Cloud-based solutions can provide resiliency and redundancy both within a data centre and geographically as required.
9. Disaster Recovery
With the cost saving potential of SIP trunking, as well as its resilience and reliability, it’s the common sense option for any organisation looking to be truly always-on, and to provide customers with a first class experience. The benefits of moving to SIP trunking can transform business communications and the process of switching is simple and safe, even for the most risk averse of businesses.
An on-premise solution typically requires costly upgrades and licensing to add the latest features around mobility if the system you have is current and up-to-date. Cloud-based solutions are feature-rich and can provide mobility features in-the-box at no additional cost.