Xenia Perez Sitja, Conference Producer at Whitehall Media Ltd.
Are we all thinking about remote working? Friend or foe?
Emails are indelible proofs of our conversations. They can be our best weapon when dealing with customer complaints or with judicious colleagues. You will find employees working door by door, or even side by side, sending emails instead of engaging directly. For remote workers, emails are their best friends par excellence. But they can also become our worst nightmare when our intentions are misunderstood.
Everyone can pick up the phone and break the written-word barrier, but today’s workforce – or society – appears to be phone-phobic. If communication is restrictive for the office worker, for the remote one such constrains are dead weights that keep them from building professional relationships.
At first sight, working from home seems the ideal situation. We all know that there can be downsides to remote offices, but this is probably the dreamed paradise for many of us. This is particularly true for those with long commutes to find themselves stuck in their desks in front of their screens with no human interaction. Wait! Maybe you received an email from your colleague next door – or next table.
Diving deeply into the issue, we observe that the solution is not as easy as working from home. Building professional relationships is difficult when working in the same building, let alone if you have never met that person or if you haven´t even heard his/her voice – ever.
Frictions can also appear from double standards. Some employees can feel unfairness in their strict location and schedules as others are offered flexible options. And remote employees can feel undervalued and suffer the impostor fear.
The solution is not easy, and the problem is manifold. Still, enterprises can turn the tables by analysing why their employees want to work from home and implementing solutions to create more friendly workspaces. This includes considering more flexibility in location and schedules.
Such solutions, however, can only happen if technology makes it possible. For instance, BigData and IoT can now offer powerful insights into the use of spaces. Implementing social intranet and collaborative tools can also break the ice, so employees start engaging regardless of their locations. Businesses can also use smart project management tools that improve productivity and break down silos.
The technology solutions are endless, but one thing is certain: the enterprise of the future will need to invest – soon – in the right tools for the development of their digital workplace.
to discuss with Digital Transformation and Digital Workplace leaders the advances that will soon revolutionise enterprises.